HOW TO ORDER A REPEAT PRESCRIPTION

• The quickest way to order your repeat prescription is online using one of the following methods:

• Send in a request via our accuRx service
• Log into your SystmOnline account and order through your online medical record.  Please note, your prescription has to be due, in-review date, and with remaining issues on SystmOnline for you to order automatically.  On the occasions you are unable to order your prescription items via SystmOnline you may need a medicines review with a member of our Pharmacy Team.
• Log into the official NHS App and order through your online record.  Please note, your NHS App must be linked to your SystmOnline account

• For housebound patients, over the age of 80 years, we will accept repeat prescription requests over the telephone.

If you are waiting for a repeat prescription to be authorised, please allow up to 3 workings days (72 hours) for this to take place. Delays may occur when clinical members of staff are absent from work due to annual leave or sick leave.

*

Please note that as of October 2023 we will no longer accept Pharmacies ordering your prescription on your behalf.

Page Updated: 29/09/2023